As Mukesh Ambani, Chairman and Managing Director, Reliance Industries, prepares to officially launch world’s largest online-to-offline new e-commerce platform and give jitters to Amazon and Walmart-Flipkart, Reliance Jio is reportedly working on a “super app” that will provide over 100 services at one platform.

Mukesh-Ambani

Jio is now serving over 300 million subscribers in India as data and voice traffic has seen an unparalleled growth.

According to experts, launching a “super app” at this juncture would put Reliance in a pole position to create India’s WeChat, in the market where others like Snapdeal, Paytm, Freecharge, Flipkart and Hike have failed.

The ubiquitousness of Jio devices puts Reliance in a powerful position. It can connect its vast ecosystem of its users with a multi-layered fabric, offering a rich array of services, connecting online-to-offline, through a one-stop, super app,” Prabhu Ram, Head, Industry Intelligence Group (IIG), CMR, told IANS.

The tech stack at Reliance Jio, via a series of acquisitions and investments, now includes a conversational , a vernacular voice tech layer, a logistics layer, as well as a AI-based education layer.

“All of these layers, on top of the Jio devices network would put Reliance in a pole position to create India’s WeChat,” Ram noted.

Source: Indian Express

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